Help using this website

We want our information to be clear and usable, including if you use a keyboard, screen reader or a smaller screen.

Ask for help or another format

If a page, form or document is difficult to use, call 01455 363121 or email contact@heroiccare.com. Tell us which page you need and what would help, such as talking through information or requesting a different format.

Using the site

• Use your browser’s zoom controls to enlarge text.
• Use Tab to move through links and buttons, and Enter to activate them.
• The skip link takes you past the navigation to the main page content.
• Videos have playback controls. Animation respects reduced-motion settings where supported.

Known limitations

Some older PDF and Word documents may not work well with assistive technology. Some videos may not have captions or transcripts. Ask us for help accessing the information you need.